Build Your Competitive Advantage
Release Date: Dec 13, 2012
Providing great customer service helps boost your competitive advantage. The University of Minnesota Tourism Center created At Your Service: Working with Multicultural Customers to help you build your staff customer service skills. Attend the train-the-trainer session on Friday, January 25, 2013, and get complete materials to deliver an effective half-day workshop in your business or community. The curriculum can be reused for new staff or refresher training. Register online at http://z.umn.edu/AYStraining or call 612-624-7165.